Last Updated: November 17, 2023

1. Acceptance of the Terms of Service Welcome to Olivé (the "Company"). The following terms and conditions (these "Terms of Service"), govern your access to and use of the Olivé website, including any content, functionality, and services offered on or through theolivesoap.com (the "Website"), whether as a guest or a registered user.

Please read the Terms of Service carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Website.

2. Changes to the Terms of Service We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

3. Accessing the Website and Account Security To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. You must be at least 13 years of age to use our Services.

4. Intellectual Property Rights The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company.

5. Prohibited Uses You may use the Website only for lawful purposes and in accordance with these Terms of Service.

6. User Contributions The Website may contain message boards, chat rooms, personal web pages or profiles, forums, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials to other users or other persons on or through the Website.

7. Monitoring and Enforcement; Termination We have the right to remove or refuse to post any user contributions for any or no reason in our sole discretion.

8. Privacy Your use of the Website is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices.

9. Linking to the Website and Social Media Features You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

10. Links from the Website If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only.

11. Geographic Restrictions The owner of the Website is based in the state of Tennessee in the United States. We provide this Website for use only by persons located in the United States.

12. Disclaimer of Warranties We cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code.

13. Limitation on Liability In no event will the Company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind.

14. Indemnification You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Service or your use of the Website.

15. Governing Law and Jurisdiction All matters relating to the Website and these Terms of Service, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Tennessee without giving effect to any choice or conflict of law provision or rule.

16. Waiver and Severability No waiver by the Company of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

17. Your Comments and Concerns This website is operated by The Olive Soap Company, 206 Oxford Road, Tennessee, United States. All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: support@theolivesoap.com.

 

Mobile Terms of Service

The Olive Soap Company

Last updated: Nov. 6, 2024

The The Olive Soap Company mobile message service (the "Service") is operated by The Olive Soap Company (“The Olive Soap Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to The Olive Soap Company’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Olive Soap Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Olive Soap Company. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447913701 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The Olive Soap Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447913701 or email support@theolivesoap.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.